Introduction and Important Information

This Privacy Policy provides you with important information on how we collect and process your personal data when you visit our website or when you provide contact information when enquiring about our products and services.  Your Privacy is very important to us and DA Professional is committed to safeguarding your personal information.

Please take the time to read through this Privacy Policy so that you understand it and are aware as to how we are using your personal data.  If you have any questions about this, please contact the GDPR Data Controller below:

Who is gathering your Personal Information

Dorothy Armstrong is the GDPR Data Controller and is responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

GDPR Data Controller: Dorothy Armstrong

Legal Entity:  DA Professional Limited

Business Address: 47/6 Marchmont Crescent, Edinburgh, EH9 1HF

Phone Number: 0779 1119 830


What types of Personal Information do we gather

Personal information or data means any information capable of identifying an individual, either directly or indirectly.  The types of personal data that we may collect are:

  • Name
  • Home address
  • Email address
  • Organisation
  • Contact telephone numbers
  • How you heard about us
  • Billing address

How we collect your Personal Information

We may collect Personal Information when you get in touch with us by requesting information through our contact form on the website, by email or by telephone enquiry, by attending any of our courses or events or when you provide information on any feedback forms, surveys or course completion certificates.  This website is not intended for use by anyone under the age of 18 and any information that is provided to us by anyone under this age will be destroyed immediately.

How do we use your Personal Information

We will only ever use your information where we are legally permitted to and we will never share, disclose, sell, rent or exchange this without your consent, unless we are required to do so by law or if we have to comply with any legal obligations.

What Legal Basis do we have for processing your Personal Information

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing your Personal Information are as follows:

  • Your consentwhere you have provided us with permission to use your Personal Information. You are able to remove your consent at any time. You can do this by contacting our GDPR Data Controller
  • Contractual obligation – where we process your Personal Information to fulfil a contractual arrangement with you
  • Legal obligation – where we will use your Personal Information to comply with any statutory or legal requirements.

Data Protection Rights

Under data protection law, you have certain rights about the data we hold, including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.

How we store your Personal Information

We are committed to ensuring that any personal data that we collect is securely stored.  Any personal information that we collect will be stored on our company’s web-based storage system and we have taken relevant steps to protect it against loss, misuse, unauthorised access or disclosure.

How long do we keep your Personal Information

We will retain your information for no longer than is reasonably necessary and we will take all necessary steps to destroy your personal information when it is no longer needed or required.  We are required by law to keep basic information (Contact, Identity, Financial and Transaction data) for six years after we no longer have a client.


DA Professional would like to send you information about our products and services that we think you may like.  When you subscribe to our mailing list, you are providing us with information including your name and email address.   You have the right at any time to opt out of these emails and to stop DA Professional from contacting you for marketing purposes.  You can do this by clicking on the “unsubscribe” button at the bottom of our emails.

Third Party Content

We may link to or display content from third parties on our web site.  We are not responsible for their Privacy Policies and have no control over them and we would recommend that you read their policies as this Policy does not extend for your use of other websites.

Privacy Policy Changes

This Privacy Policy was last updated on the 23rd June 2021.  We will regularly review this Policy and may update it from time to time.  The most recent version will be posted on our website.  We recommend that you check our Privacy Notice to ensure that you have the most current version.

How to contact us

You may request details about the personal information which we hold about you.  If at any time you would like a copy of this information or if you believe that any of the information that we hold is incorrect, then please contact the Data Controller on the email address below:

How to complain

If you have any concerns or you have a complaint about the way in which we have handled your personal information, please email us at the address below:

Our aim is to resolve this, however, if you feel unhappy and are not satisfied with the way that we have used your data then you can also refer this to the ICO.  Their details are noted below:

The ICO’s address:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Helpline number: 0303 123 1113

ICO website:

Policy Reviewed – 23rd June 2021.