NHS Highland - Resources 29th November 2024

You Tube Video – “Incivility – Christine Porath” 

You Tube Video – “Blame – Brene Brown” 

You Tube Video – “Emotional Apology – Jacinda Ardern” 

You Tube Video – “Attempt at an apology – Post Office Lawyer” 

You Tube Video – “Lessons from Geese” 

Thank you so much for attending the day. If you have any questions then please feel to contact me – dorothy@daprofessional.net